INFORMATION NOTICE ON THE PROCESSING OF PERSONAL DATA

This Information Notice has been prepared by MAISONAVF DEKORASYON ÜRÜNLERİ TİC. LTD. ŞTİ. (hereinafter referred to as "We" or "Company"), established at Adakent Cd. Beyaz City Çarşı No:4, İç Kapı No: 45, Beylikdüzü/İstanbul, in its capacity as the data controller, to inform relevant individuals regarding the personal data processed within the scope of Personal Data Protection Law No. 6698 (KVKK).

We would like to inform you about the collection, storage, and transfer of your personal data processed in compliance with KVKK, as well as the purpose of processing and your rights under KVKK.

METHODS OF PERSONAL DATA COLLECTION AND LEGAL GROUNDS

Our company may collect your personal data through our website www.maisonavf.com and other affiliated websites, mobile applications, company facilities, stores, technical service points, call centers, other customer service channels, social media accounts, membership/contact registration forms, purchases made from our company, website support panel, cookies, web analysis tools, and similar technologies. Additionally, if you visit any of our physical locations, we may collect your data through security cameras and visitor registration logs using automated or non-automated written, verbal, and digital methods.

PERSONAL DATA

The personal data processed by our company may vary depending on your relationship with our company. The data may include, but is not limited to:

• Name, surname, phone number, email address, postal address,
• Information regarding products manufactured, distributed, or sold by our group companies,
• Purchase transactions and payment/billing details,
• Information submitted through our websites and mobile applications,
• Data regarding your transactions, browsing habits, and interactions (brand, model, language preferences, browser details, IP address, location, wireless connection status, etc.),
• Cookie data and interests.

PROCESSING AND PURPOSES OF PERSONAL DATA

Your personal data may be processed based on the following legal grounds and purposes:

1. Performance of a Contract:

   • Providing requested products and services,
   • Fulfilling obligations under agreements with our company.

2. Legitimate Interests of Our Company:

   • Processing and resolving requests, transactions, and complaints related to products manufactured, distributed, or sold by our group companies,
   • Managing after-sales support processes, product sales, delivery, installation, maintenance, repair, and service operations,
   • Planning and executing supply chain management, business operations, and relationships with business partners/suppliers,
   • Conducting marketing analysis, improving customer satisfaction, enhancing digital service channels (websites, mobile applications, stores, etc.),
   • Managing business activities such as audits, internal controls, legal, financial, and company operations,
   • Ensuring compliance with corporate policies and industry regulations.

3. Legal Compliance and Public Authorities:

   • Meeting legal obligations and required notifications to relevant authorities,
   • Protecting legal rights in case of disputes.

4. Marketing and Promotional Activities (Based on Explicit Consent):

   • Promoting our products and services,
   • Providing information about campaigns, promotions, discounts, and offers,
   • Sending advertisements, announcements, newsletters, and satisfaction surveys,
   • Recommending personalized products and services based on customer preferences and interests.

TRANSFER OF PROCESSED PERSONAL DATA TO THIRD PARTIES

Your personal data may be shared with domestic and international third parties for the above purposes, strictly within the legal framework. The main scenarios in which your data may be shared include:

• Sales points, authorized services, dealers, and business partners for processing your transactions and requests through our digital service channels,
• Third-party cookie providers for analytics and advertising purposes (as specified in our Cookie Policy),
• Marketing, advertising, and communication service providers,
• Logistics and courier companies for order deliveries,
• IT service providers for the proper functioning of our websites, mobile applications, and customer service communications,
• Consultancy firms, auditors, legal teams, financial services, and other service providers assisting with internal company operations,
• Legally authorized public institutions and organizations.

YOUR RIGHTS UNDER KVKK

As per Article 11 of KVKK, you have the following rights:

• To learn whether your personal data is being processed,
• To request information regarding data processing,
• To learn the purpose of processing and whether it is used accordingly,
• To know third parties to whom your data has been transferred domestically or internationally,
• To request correction of incomplete or incorrect data and notification of third parties involved,
• To request deletion or destruction of data if processing reasons are no longer valid, and notification of third parties involved,
• To object to any unfavorable outcomes resulting from automated data analysis,
• To seek compensation for damages incurred due to unlawful data processing.

CONTACT INFORMATION

For inquiries regarding your personal data rights, you can submit a request in compliance with KVKK regulations by verifying your identity. Requests must include:

• Name, surname, and Turkish ID number (or nationality and passport number for foreign nationals),
• A valid mailing address for responses,
• Supporting identification documents,
• A clear and understandable explanation of your request,
• If acting on behalf of another individual, a notarized authorization document.

Requests can be submitted via:

• By hand or postal mail to our address,
• Secure electronic signature via registered email accounts.

Your application will be processed within 30 days, and responses will be provided in accordance with legal requirements.

You may withdraw your previously given consent for commercial electronic communications at any time via the specified methods in our communication or through the Commercial Message Management System (İYS) platform.

Company Name: MAISONAVF DEKORASYON ÜRÜNLERİ TİC. LTD. ŞTİ.
Address: Adakent Cd. Beyaz City Çarşı No:4, İç Kapı No: 45, Beylikdüzü/İstanbul
Phone: +90 (506) 443 4619
Email: info@maisonavf.com

CHANGES AND TRANSFER OF INFORMATION NOTICE

Our company reserves the right to amend this Information Notice at any time. Any updates will be effective as of the publication date, and the latest version will be available on our website.

If our company transfers personal data to a third party as part of a corporate restructuring, this Information Notice will remain in effect until a new notice is issued.